Refund & Return Policy
All Sales Are Final
Online Store Credit is available for the following order:
-Sold Out Orders & Late Shipments
Need to exchange a size or have an order change?
Please email us: shopbellachichair@gmail.com
We ensure the best quality for our customers! All orders are eligible for return for an exchange within 5 days of the delivery date. All returns must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Order Cancellation
Within 24 hours after placing your order, you can cancel the order, we will refund 100% of your order value.
Returns
We accept refunds and returns for the following cases: item is broken, we sent the wrong item or the wrong size.
We only accept returns after 30 days from the time the customer receives the goods.
To complete your return, we require your order number and proof of a defective item in one of the cases above.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If the item is lost, we will not be responsible and we do not offer refunds in this case.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your store credit .
If you are approved, then your store credit will be processed, and a credit will automatically be applied to your account.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at shopbellachichair@gmail.com
Shipping
Place items in a box with email confirmation or original receipt and a note detailing what you would like us to do to remedy your situation. We cannot process an exchange or store credit without your receipt.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contacting Us
If you have questions about this policy, or need help exercising your privacy rights, please contact our Data Protection Officer at shopbellachichair@gmail.com
Mailing address:
2425 Lunetta Lane, Alpharetta, GA 30004
or use the form below: